Terms and Conditions

Frame Affair

All frames are to be collected from our shop But Is It Art, 168 High Street, Teddington, TW11 8HU. We do not offer a delivery service at this time.

All frames are inside measurements only. For outside sizes please email us to request.

The sizes given are final. As every frame is made bespoke, it can’t be altered after your order is placed. No refunds are offered for incorrect sizing supplied at the time of order. Please see our FAQ's to understand how to choose your size correctly.

We've put together some tips and advice to help you place your order and to answer any other likely questions. If you can't find the answer you are looking for, please contact us before you order and we'll be happy to help.